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FAQ Support

Frecuently Asked Questions

Have questions? We are here to help

What is KLOOV?KLOOV is a web3 platform dedicated to music in the form of NFTs that you can purchase and collect. Your KLOOV profile is like a public portfolio showcasing the artists that you support through the purchase of NFTs.
What is a Full Track NFT?A Full Track NFT is a full length song. There is a limited number of NFTs per song, the fewer the copies the higher their value.
How to create a crypto wallet for KLOOV | Metamask?As you may already know, KLOOV is a platform that operates within the Ethereum blockchain. Therefore, an Ethereum wallet will be necessary to properly set every user’s account since it will store your ETH balance, which you can use to purchase NFTs (e.g., FullTracks), collect your ETH income, and store NFTs. MetaMask is a software cryptocurrency wallet used to interact with the Ethereum blockchain. To set up your MetaMask wallet, please follow the following steps. Note: KLOOV highly recommends a MetaMask wallet, but other ETH wallet addresses are also supported (e.g., Ledger Nano, ZenGo, CoinBase, or Binance). Additionally, for security, KLOOV suggests that its users create a wallet uniquely for KLOOV.
Steps for Mobile Devices (Android and iOS):
Mobile - iOS
  1. Open the App Store and hit the search button in the bottom right. Input MetaMask into the search bar
  2. Either click 'Get' or tap on the name of the app to see more details. Complete the usual App Store download confirmation process.
  3. Once installed, open the app and follow the prompts to create your wallet.
  4. Back up your Secret Recovery Phrase somewhere safe and offline!
Mobile - Android
  1. Open the Play Store and search for 'MetaMask'. The official MetaMask app looks like the screenshot below. Be VERY CAREFUL that you don't install a fake MetaMask app! Look for the ConsenSys name.
  2. Tap 'Install' and wait for the process to finish
  3. Once installed, open the app and follow the prompts to create your wallet.
  4. Back up your Secret Recovery Phrase somewhere safe and offline!
How to copy your MetaMask address (iOS & Android):Tap on the shortened address below the account label; you may have to tap several times. This will copy the account's address to the clipboard.
Steps for Web Browser Extension:Google Chrome
  1. Visit https://metamask.io/
  2. Hit “Download” in the menu bar.
  3. Click “Install MetaMask for Chrome”. You will be directed to the Chrome Web Store.
  4. Click “Add to Chrome”.
  5. On the pop up, click “Add extension”.
Browser ExtensionWhen you hover over the account label, the message “Copy to clipboard” should appear.